BankID Down in Sweden? Latest Status After Friday’s Disruption

BankID is working again after a disruption in Sweden on Friday, 9 October, according to the service’s official status page. The incident was marked as resolved at 19:23 CEST, following an initial disruption notice at 19:01. The latest status report lists all systems as operational.

The interruption prompted increased interest in BankID and searches about possible login problems. For people who rely on the digital identification service to access online banking, government services and other digital platforms, the key question now is whether any remaining login issues are related to the earlier incident or to an individual device or website.

Is BankID working again?

Yes. According to the official BankID status page, the disruption reported on 9 October has been resolved.

The service provider published two updates during the incident:

The updates confirm that BankID experienced a service interruption and subsequently reported it resolved. They do not establish how many users were affected or identify a specific technical cause.

The latest status page lists BankID usage as operational. Anyone still experiencing problems should check the live page before assuming that a new outage is underway.

How to check BankID’s live status

The most reliable place to check for a wider service disruption is BankID’s official status page:

Check BankID’s current operational status

The page provides current service information and a history of reported incidents. If BankID is listed as operational but a login attempt continues to fail, the problem may involve the app, the device, the browser or the website being accessed.

Checking the official status before repeatedly attempting to log in can help users distinguish a general disruption from a problem that needs individual troubleshooting.

What to do if BankID still does not work

If you cannot use BankID despite the reported resolution, try these steps.

1. Check whether the service has another disruption

Open the official status page and look for a new incident or an updated notice. Service conditions can change, so the latest information is more useful than an earlier outage report.

2. Update the BankID app

The Swedish Pensions Agency advises users to check that they have the latest version of BankID. On a phone or tablet, look for available updates in the Apple App Store or Google Play.

If the app itself appears not to work, use the official BankID testing and support resources rather than assuming the national service is down.

3. Open the website in a supported browser

Login failures are not always caused by BankID. The Swedish Pensions Agency warns that opening its services through apps such as Facebook or Instagram can cause problems because their built-in browsers may not support the login process properly.

Instead, open the website directly in a regular browser, such as Chrome or Safari, and try again.

4. Check cookies and browser compatibility

Some online services require cookies to be enabled during authentication. The Pensions Agency also recommends using a modern, supported browser and operating system.

If the login page fails to load or returns an error, check the website’s technical requirements before changing other settings.

5. Test your BankID and contact the issuer if necessary

If the service status is normal and the app is up to date, test whether your BankID works using the official testing facility.

The Pensions Agency directs users whose BankID fails the test to contact the organisation that issued it. For further assistance, consult BankID’s support resources.

Could the problem be with the website rather than BankID?

Yes. A failed login does not necessarily mean the national BankID service is experiencing an outage.

Authentication involves several elements, including the BankID app, the device being used, the browser and the website requesting identification. A problem with one of these components can prevent a login even when BankID itself is operational.

For example, a user may be unable to sign in to a government portal because of browser compatibility or an outdated app. In that situation, checking the portal’s own technical guidance may be more useful than repeatedly retrying the same login.

The distinction matters because the appropriate next step depends on where the failure occurs. A confirmed national disruption calls for waiting for service restoration, while a device-specific or website-specific problem may require a different solution.

What the BankID disruption means for users

BankID is widely used in Sweden for digital identification and authentication. When the service becomes temporarily unavailable, users may have difficulty accessing services that depend on it.

However, the official incident information confirms only the disruption notice and its resolution time. It does not provide a verified count of affected users, explain the underlying cause or establish that every website using BankID experienced the same impact.

Users who have an urgent task should check the relevant organisation’s official website for alternative contact methods or instructions. They should not assume that a failed login means an account has been locked or compromised.

As always, never approve an unexpected BankID request or identify yourself because an unsolicited caller or message tells you to do so.

Our assessment

The immediate issue appears to have been resolved: BankID’s official status page records the 9 October incident as resolved at 19:23 CEST and currently reports normal operation.

For users who continue to experience difficulties, the sensible approach is to verify the live status first, then check the app, browser and website involved. This avoids confusing an individual login problem with a nationwide service interruption.

The cause and overall impact of the incident have not been established by the status information reviewed. Until further official details are published, claims about its technical cause or the number of affected people should be treated cautiously.

Frequently asked questions

Is BankID down in Sweden right now?

The latest official status page lists BankID as operational. Check status.bankid.com for any subsequent changes.

When was the BankID outage resolved?

The disruption reported on Friday, 9 October, was marked as resolved at 19:23 CEST. The initial notice appeared at 19:01 CEST.

Why is BankID still not working on my phone?

Possible causes include an outdated app, a device or browser compatibility issue, or a problem with the website you are trying to access. Check the official service status, update the app and test your BankID.

What should I do if BankID works but a website will not let me log in?

Try opening the website directly in a supported browser instead of an in-app browser. Check the website’s technical guidance and contact its support team if the issue continues.

Where can I get official help with BankID problems?

Start with the BankID status page and BankID support. For website-specific login problems, consult the relevant organisation’s technical support guidance.

Official Sources

• BankID — BankID Status: https://status.bankid.com/
• Swedish Pensions Agency (Pensionsmyndigheten) — Technical Information and Support for Login Problems: https://www.pensionsmyndigheten.se/om-pensionsmyndigheten/om-webbplatsen/teknisk-information
• BankID — Official Website and Support Resources: https://www.bankid.com/